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Managers can help ease employees' concerns over the economy by reminding workers of the support services, such as employee assistance programs (EAPs), that their companies provide, reports the Wall Street Journal via Yahoo! Finance. Kevin Kelly, a director at Ernst & Young LLP in New York, recently made this point to the six HR managers who report to him. "This is a great time for my team to demonstrate those benefits," he says.
One provider, Ceridian Corp., says calls from managers at its 10 largest financial-services clients jumped 30% last month, compared with September 2007. Calls from rank-and-file workers at these organizations rose by 16% from a year ago. Rival ComPsych Corp. says requests for management training and phone-counseling services rose 17% last month. (SHRM)
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